Transactis - Virtual Store Detective

Virtual Store Detective

Vision®
Our single customer view and prospect pool solution for a dynamic view across all touch points
DataHealth
Our fast, accurate data quality solution for clean, complete and optimised data
TransAction
Transactional data from over 200 leading retail brands, providing hundreds of variables for increased insight
ClaimsID
A complete claims management solution that reduces the total cost of goods lost in transit claims while enabling the rapid identification of fraudulent claims
Virtual Store Detective
Reduce your exposure by preventing fraudulent online transactions before they happen
Contact Strategy
..and multi-channel campaign management – intelligent application of event triggers, insight and personalisation
ActionAnalytics
Use a detailed understanding of behaviour to enhance your ability to grow the value of your customers
Document Solutions
Extensive print management, reprographics, creative, transactional and direct mail solutions

With over 50% of all UK transactions occurring online (IMRG report, 2010), the internet is an essential sales channel for all retailers. Although purchasing goods online offers a quick and easy option for consumers, it unfortunately provides fraudsters with a faceless and low risk environment in which to attack businesses.

Despite a recent drop in CNP (Card Not Present) fraud, fraudsters soon find other ways of dishonestly obtaining goods and services, and other types of fraud such as impersonation and account takeover are on the increase. Online retailers must find a way to minimise risk and prevent fraud losses while maintaining relationships with good customers.

Virtual Store Detective (VSD) from Transactis provides real-time intervention for any suspicious online transaction activity, and stops fraud in the most effective way – before it even happens. In addition to protecting against fraudulent transactions, VSD is designed to minimize any impact on the customer journey and reduce the need for lengthy referrals.

Virtual Store Detective is easy to install, with no impact on existing e-commerce platforms, and means you can make changes quickly and without interfacing with your web server. It also provides easy linking to any in-house data, plus access to 3rd party data sets.