A new joint paper from IBM and Transactis, The Power and Peril of Data, reveals that in the age of ‘Big Data’ it has become increasingly clear...
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Our latest analysis of millions of transactions reveals that online has solidified its place in the retail mix as mobile device use spreads The...
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Digital Shoplifting: a new retail scourge A crime akin to shoplifting is emerging as a growing threat to retail profits - false claims for Goods...
Download the reportTwo new white papers on customer reactivation to help you meet your specific needs. How big a problem are lapsed customers for most home retail...
Download the reportMore than two thirds of British consumers have ceased doing business with a company and turned to a competitor because they felt the original firm...
Download the reportWe put relevant data at the heart of your decision-making and provide the capability to identify, understand, maintain and grow the relationships you have with the customers who drive your organisation's performance.
Our expertise lies in our ability to draw the multiple sources of data together to create an actionable picture of every individual your organisation deals with. As new channels, touchpoints and behaviours emerge your view of individual behaviour and your ability to make profitable decisions can be compromised.
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